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Telehealth prescriber directory — looking for input

LibrarianMeg Mon, Oct 27, 2025 at 9:36 AM 16 replies 1,432 viewsPage 1 of 4
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LibrarianMeg
Senior Member
1,678
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Mar 2024
Baltimore, MD
Oct 27, 2025 at 9:36 AM#1

Denied on prior authorisation twice, approved on the third attempt after a peer-to-peer, and the only thing that changed was who was doing the talking.

What would genuinely help is knowing what actually works on a prior-authorisation denial, as opposed to the list of things that sound like they should work.

I would rather have one careful answer than five confident ones.

50 20Dr.NateNeph, PharmD_Rodriguez, julia.endo and 47 others
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Dr.NutriCornell
Senior Member
1,345
6,234
Mar 2024
Ithaca, NY
Oct 27, 2025 at 10:41 AM#2
LibrarianMeg said:
Denied on prior authorisation twice, approved on the third attempt after a peer-to-peer, and the only thing that changed was who was doing the…

Insurance update relevant to cost and coverage: I just got my prior auth approved through Blue Cross after 3 attempts.

What finally worked: a letter from my endocrinologist documenting BMI history (>3 years), failed diet attempts, comorbidities (sleep apnea + prediabetes), and referencing the STEP trial data.

If your PA keeps getting denied, don't give up. Request a peer-to-peer review between your doctor and the insurance medical director. That's what finally broke through for me.

49 19Dr.SleepRoch, laura_annarbor, JenMemphis and 46 others
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LindaRN_retired
Member
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890
Dec 2024
Sarasota, FL
Oct 27, 2025 at 11:46 AM#3
Dr.NutriCornell said:
Insurance update relevant to cost and coverage: I just got my prior auth approved through Blue Cross after 3 attempts.

My insurance denied my PA related to cost and coverage. Has anyone successfully appealed? I'm considering going compounded instead.

48 18amsterdam_pete, LondonLisa, mike_nyc and 45 others
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SaraMom3
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2,345
Aug 2024
Ohio
Oct 27, 2025 at 12:51 PM#4
LibrarianMeg said:
Denied on prior authorisation twice, approved on the third attempt after a peer-to-peer, and the only thing that changed was who was doing the…

Same experience, arrived at from the opposite direction. The detail I would add is minor and it is already implied above.

Last edited: Oct 27, 2025 at 4:51 PM
47 17CanadaChris, ZaraB_AL, JakeSmashed95 and 44 others
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chris_chi24
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Sep 2024
Chicago, IL
Oct 27, 2025 at 7:01 PM#5

Clinical perspective, offered as context rather than as advice.

LibrarianMeg said:
...regarding the discontinuation data for cost and coverage...

I want to reframe the discontinuation narrative. We don't say "insulin fails because blood sugar rises when you stop it." We don't say "antihypertensives fail because BP goes up without them."

Why do we apply different logic to anti-obesity medications? The answer is stigma. We still, unconsciously, believe obesity is about willpower rather than biology. The discontinuation data actually PROVES it's a chronic biological condition requiring ongoing treatment.

This reframing isn't semantic — it has implications for insurance coverage, treatment duration, and patient expectations.

46 16SleepFixSam, PurityPaulOR, MaxMetOK and 43 others
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