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ForumsMarketplace & ListingsTelehealth prescriber directory — anyone have experience? Page 2

Telehealth prescriber directory — anyone have experience?

bbq_ray_KC Wed, Feb 18, 2026 at 6:46 PM 13 replies 973 viewsPage 2 of 3
FDA_TrackerJim
Senior Member
1,567
7,890
Feb 2024
Rockville, MD
Feb 18, 2026 at 11:16 PM#6
bbq_ray_KC said:
Denials are usually procedural rather than clinical, and the order that works reflects that.

Insurance update relevant to cost and coverage: I just got my prior auth approved through Cigna after 3 attempts.

What finally worked: a letter from my endocrinologist documenting BMI history (>3 years), failed diet attempts, comorbidities (sleep apnea + prediabetes), and referencing the SURMOUNT trial data.

If your PA keeps getting denied, don't give up. Request a peer-to-peer review between your doctor and the insurance medical director. That's what finally broke through for me.

2 22Dr.Martinez, mike_mod
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marco_milano
Member
345
1,456
Jul 2024
Milan, IT
Feb 19, 2026 at 1:01 AM#7

A narrower follow-up, since the general answer is now clear:

Did your prescriber agree with that reading, and if not what was their objection?

1 21alex_tucson
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Dr.GastroMayo
VIP Member
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Jan 2024
Mayo Clinic, MN
Feb 19, 2026 at 2:46 AM#8
FDA_TrackerJim said:
Insurance update relevant to cost and coverage: I just got my prior auth approved through Cigna after 3 attempts.

My insurance denied my PA related to cost and coverage. Has anyone successfully appealed? I'm considering going compounded instead.

Last edited: Feb 19, 2026 at 7:46 AM
50 20COA_Karl, MikeFit_NJ, InsuranceTom and 47 others
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bbq_ray_KC
Member
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Jul 2024
Kansas City, KS
Feb 19, 2026 at 4:32 AM#9

Reporting back.

Follow-up — getting the denial reason in writing was the step that mattered. It named the criterion, and the criterion was a document I already had.

49 19WendyG_ATL, SaraMom3, Dr.MetabolicMD and 46 others
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RetaRick_CA
VIP Member
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Jan 2024
California
Feb 19, 2026 at 12:59 PM#10
Dr.GastroMayo said:
My insurance denied my PA related to cost and coverage.

Telehealth prescriber review for cost and coverage: I've used 2 different telehealth platforms to get my GLP-1 prescription. Comparison:

FeaturePlatform APlatform BPlatform C
Initial Consult$78$88$0
Monthly Follow-up$38Included$63
Prescription SpeedSame day24-48 hoursSame day
Lab MonitoringRequiredOptionalRequired

I settled on the one that required labs — it shows they care about safety, not just prescribing volume.

31 4MounjBrad, nick_newbie, DadBodDave and 28 others
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